Our hassle-free return policy is designed for your convenience, offering quick and easy resolutions. Do keep in mind that certain products may have varying return policies.
Feel free to return any item within 60 days of delivery and we'll process a full refund for you, with the exception of shipping costs. Please ensure the product is in the same condition as received: unused, undamaged, and with no parts missing. We reserve the right to reject any return without pre-approval.
For a return, the packaging must be secure to avoid in-transit damage. Be aware that any damage from improper handling or alterations to the product may lead to a rejected return, with the item sent back to you. We suggest opting for reliable shipping services that offer delivery confirmation and insurance to cover the full value of the item.
Initiating a Return
To start your return, please contact support@smithdefense.com
Option for Store Credit
Instead of a refund, you can opt for store credit. Please indicate this preference on your invoice when inquiring to return the item. Without this indication, we'll default to refunding via your original payment method.
Processing Your Return
Upon receipt and inspection of your item by our warehouse staff, please allow 3-5 business days for processing. We will notify you via email once your refund has been issued to your original payment method. The timeframe for the refund to reflect in your account may vary based on your credit card company's practices.
For any inquiries about your return, our customer service team at support@smithdefense.com is here to assist you.
